Frequently Asked Questions
Q. Does Timeshare Guardians own my timeshare?
A. No. Timeshare Guardians does not own anyone’s timeshare ownership. We are here to help you better use your ownership. You provide us with a temporary authorization to access your ownership account. You can elect to change this at anytime. Some of our clients handle our instructions on their own without granting us access to their account. This is completely acceptable, and we understand that each and every client we work with has different expectations and requests.
Q. Are there any additional fees?
A. No. Pick the type of service you would like (Economy Class, Business Class or First Class), and that is all. No hidden fees or up selling.
Q. Does Timeshare Guardians automatically bill each year?
A. Yes. Timeshare Guardians is set up for reoccurring billing. We will review with you personally each season and reflect upon how our services helped you over the previous season. You can elect to cancel at anytime with no penalties or restrictions. Come back at anytime as well.
Q. Is Timeshare Guardians owned by a timeshare company?
A. No. Timeshare Guardians is not owned or managed by any timeshare company. It is owned and operated independently.
Q. If I am not a member of Timeshare Guardians, can I still rent a week that is posted here?
A. Yes, of course you can. You do not need to be a member of Timeshare Guardians to purchase a discounted rental week. You are doing us a big favor by renting and passing along your positive experiences. Each time you rent a week from Timeshare Guardians, you are helping an owner with their maintenance fees and yearly club dues. It is a win - win situation. You help them by renting, and in return you are staying in a luxury condo at prices less than a hotel room.
“Now I Understand...”
I own points and have been frustrated on what exactly I own and how many points I get to use each year. After signing up with Timeshare Guardians, I now understand what my annual balance is, how to use it better and they also take care of all my reservations and questions.
— Ginny Cuevas
“Get straight answers..”
If you own a timeshare get an account manager. I get straight answers to questions, and they get it done.
— M.L. Peterson
I joined “Timeshare Guardians.” I've been EXTREMELY SATISFIED with my reservation agent at Capital but have spent hours on the phone talking to the home office about my payments not being recorded and several other matters. In just 24 hours Timeshare Guardians straightened out my conflicts.
I recommend “Timeshare Guardians.”
Client Since December 2017
“Did not pressure me.”
I was new to timeshare and didn't really understand what I purchased or how to use it. I called Timeshare Guardians, and they told me what I owned and how to use it. Then I asked to do some research about them. They said that if I needed their help they would be available anytime. Did not pressure me into signing up.
— Patricia Clark
“Cannot thank you enough…”
We asked our Guardian about resales and if we could sell our timeshare. They were upfront and told us they help owners use their ownerships and did not assist in resales. Since then we love our ownership again and have been very proactive in using it more with our family. Cannot thank you enough for spending the countless hours over the years helping us vacation and making memories.